In today’s rapidly evolving cyber security landscape, choosing the right technology partners is crucial in enabling us to deliver an exceptional service and maintain our position as a trusted adviser. At Outbound Group, our partnership with WatchGuard Technologies has been instrumental in helping us provide comprehensive managed cyber security solutions that truly make a difference for our clients.
WatchGuard Technologies stands as a global leader in unified cyber security. Their Unified Security Platform has become a cornerstone solution for over 17,000 security resellers and service providers worldwide, protecting more than 250,000 customers.
Building on Strong Foundations
Our journey with WatchGuard actually began through our early experiences with Panda Security, which WatchGuard later acquired. Keith Bucknall, Outbound’s Chief Information Technology Officer (CITO), was drawn to Panda Security’s forward-thinking approach to cloud-based security services. It was a vision that aligned perfectly with our commitment to delivering cutting-edge technology solutions, cementing in place the foundations of our relationship.
Comprehensive Security Through a Single Pane of Glass
One of the most significant advantages of our partnership with WatchGuard has been the ability to offer our clients a unified security platform. We had previously used multiple platforms, but now through a single management interface we can efficiently handle:
- Network security through WatchGuard firewalls
- Endpoint protection
- Secure Wi-Fi solutions
- Multi-factor authentication (MFA)
- Advanced Managed Detection & Response (MDR) services
- ThreatSync+ NDR for enterprise-class Network Detection & Response
- ThreatSync+ SaaS cross-Cloud platform monitoring, detection, and response
This consolidated approach aligns with another key strategy of ours – streamlining operations and enhancing service delivery. Not only has it improved our efficiency, but it has also significantly increased our ability to provide robust security solutions to organisations across various sectors, from financial services to manufacturing.
Through our partnership with WatchGuard, we’re able to:
- Provide 24/7 protection through advanced MDR services
- Deliver enterprise-class security solutions without complexity
- Offer comprehensive cyber resilience training and education
- Ensure quick resolution to security challenges
- Maintain long-term, trusted relationships with our clients
Certified Gold
Having completed both technical and sales certifications, we can proudly say we’re a WatchGuard Gold certified partner. Their gold accreditation is reserved for companies with the highest level of expertise and technical ability. This helps us ensure that we’re delivering the highest level of service to our clients, which is crucial for maintaining our long-term customer relationships. This commitment has paid off in several ways:
- Enhanced operational efficiency through unified platform management
- Faster issue resolution through dedicated support channels
- Improved service delivery capabilities
- Access to cutting-edge security technologies and innovations
Looking Ahead
Moving forward, we’re particularly excited about the integration of AI-based security decisions and cloud-based technologies into our service offerings. Our partnership with WatchGuard positions us perfectly to help our clients navigate these technological advancements while maintaining robust security postures.
Take the Next Step
Want to learn more about how our partnership with WatchGuard can benefit your business? Download our detailed success story to explore the full scope of our security capabilities and partnership achievements.
Ready to enhance your organisation’s cyber security posture? Contact us today to discuss how we can help protect your business while reducing costs and increasing profitability.
