Basildon, Essex – 28/01/2026 – Outbound Group, a leading provider of managed services, today announced a new partnership with SIPPIO, a leading communications platform. This partnership allows Outbound Group to offer its customers robust PSTN calling capabilities directly within their existing collaboration tools, including Microsoft Teams, Zoom Phone, and Cisco Webex.
This new offering enables organisations of all sizes to move away from traditional phone systems and adopt a modern, native voice solution embedded directly within the collaboration platforms they already use every day. By bringing voice calling, video conferencing, messaging, and file sharing together in one integrated environment, organisations can simplify their technology stack, improve the user experience, and support more efficient, connected ways of working.
Through the SIPPIO platform, Outbound Group can now deliver a comprehensive communications solution that goes far beyond basic dial tone. Customers gain access to advanced capabilities including omnichannel messaging (SMS and WhatsApp), E911 functionality to support compliance requirements, and detailed reporting and analytics to provide greater visibility into communication usage and performance. The platform also enables true mobility, allowing employees to make and receive business calls using their mobile device’s native dialler, while ensuring AI readiness by feeding unified voice data into tools such as Microsoft Copilot for richer, contextual insights.
“We’re excited to partner with SIPPIO to solve a challenge we see consistently across our customer base—voice systems that don’t keep pace with how modern teams actually work,” said Keith Bucknall, CTO at Outbound Group.
“Many organisations are still managing voice separately from their collaboration platforms, creating unnecessary complexity and friction. This partnership allows us to deliver a global, integrated voice experience that fits naturally within Microsoft Teams, Zoom, and Webex, while also future-proofing customers by aligning voice with AI-driven workflows and data insights.”
Outbound Group selected SIPPIO for its strong reputation in the market, robust technology platform, and focus on security and reliability. SIPPIO is an award-winning solution trusted by enterprises and channel partners worldwide. Its automation-first approach dramatically simplifies the deployment of voice services, reducing implementation timelines from months to minutes while delivering a secure, scalable, and resilient foundation for business-critical communications.
“Our partners are essential in helping organisations modernise their communication strategies,” said Steve Forcum, Channel Chief at SIPPIO. “We’re delighted to welcome Outbound Group to the SIPPIO ecosystem. Their managed services expertise, combined with our automated voice platform, creates a compelling solution that enhances collaboration, simplifies global voice deployment, and helps customers take full advantage of next-generation AI capabilities.”
Note: For a bespoke quote from a SIPPIO executive tailored to your specific announcement or market, please contact the SIPPIO press office at sippio@prolificpr.com.
About Outbound Group
Outbound Group is a managed services provider delivering secure, scalable, and strategically aligned IT solutions for modern organisations. With a focus on proactive support, cloud-first technologies, and long-term partnerships, Outbound Group helps organisations simplify IT operations, strengthen security, and enable productive, flexible ways of working.
About SIPPIO
SIPPIO is the leading global communications enablement platform, offering a comprehensive solution that integrates enterprise-grade voice, text messaging, AI, and analytics within Microsoft Teams, Zoom, and Cisco Webex. With its award-winning technology, SIPPIO provides organisations with secure, reliable, and scalable communication tools, empowering hybrid workforces to connect and collaborate seamlessly. Available in over 80 countries, SIPPIO continues to expand its global footprint, delivering innovative communication solutions worldwide.