The Difference Between Having Microsoft 365 and Using It
Email, Teams, SharePoint, and OneDrive are set up to work together, with security configured from day one and staff shown how to use what they’re already paying for.
The Challenges You Face
Where Microsoft 365 Stops Short of Its Potential
Most businesses already pay for Microsoft 365. Far fewer get it configured or used the way it’s meant to be.
Paying for a Platform Most Staff Barely Use
Teams, SharePoint, and OneDrive often sit unused beyond email, so businesses pay for a full platform while getting the value of little more than an inbox.
Security Settings Left on Default
Features like MFA and conditional access exist within Microsoft 365, but they’re rarely configured properly, leaving the business more exposed than the licence suggests.
Migrations That Cause More Disruption Than Expected
Moving from an old email system or file server to Microsoft 365 sounds straightforward until permissions and shared files don’t transfer cleanly, and staff lose access partway through.
No One Managing the Tenant Day to Day
Microsoft 365 needs ongoing administration, covering user changes and policy updates, and without anyone owning that, small issues build up until something breaks visibly.
Why Outbound
Why Businesses Choose Outbound to Manage Microsoft 365
Microsoft 365 only pays off if it’s configured properly and someone keeps it that way. Here’s what changes once we’re managing yours.
Deployment That Covers the Whole Platform
We set up Teams, SharePoint, and OneDrive alongside email, not just email on its own, so your business gets the platform it’s paying for.
Security Configured From Day One
Multi-factor authentication and conditional access are set up as standard, not offered as an upgrade once something’s already gone wrong.
Migrations Planned Around Your Business
Email and file migrations are scheduled and tested in advance, so the move happens with minimal disruption and nothing gets left behind.
Transparent Pricing on Every Element
No hidden markup on licensing, deployment, or ongoing management. What’s quoted is what’s billed.
Ongoing Tenant Management
User changes and policy updates are handled for you as part of ongoing administration, so Microsoft 365 keeps running properly and without needing internal admin.
Staff Trained to Use What They’re Paying For
Rollout includes proper training on Teams, SharePoint, and OneDrive, so adoption doesn’t stop at whichever app people already knew how to use.
“You have my highest recommendation”
“We are delighted to be working with Outbound Solutions and would recommend their bespoke virtual IT department service to any start up. The service has allowed us to concentrate on development of the business safe in the knowledge that our IT is under expert management, and they have responded rapidly to any urgent needs.”
Helen Withers
YoPO
Our Offering
The Full Scope of a Microsoft 365 Rollout
Getting Microsoft 365 right covers more than switching it on. Here’s everything involved.
Tenant Design and Configuration
Your Microsoft 365 environment is structured properly from the outset, covering user accounts and permissions set up to match how your business works.
Migration and Onboarding
Email and existing data are moved across from your previous system and tested before go-live so nothing gets lost or left behind.
Security and Compliance Setup
Multi-factor authentication and conditional access configured to match your risk profile, not left on whatever Microsoft sets by default.
Ongoing Administration
Day-to-day tenant management, including user changes and licence adjustments, is handled as part of the service rather than falling to whoever’s free.
Staff Training and Adoption
Practical training on Teams, SharePoint, and OneDrive, focused on how your teams work rather than a generic walkthrough of every feature.
Frequently Asked Questions
What businesses usually ask before handing over their Microsoft 365 environment.
We already use Microsoft 365. What would you change?
We start with a review of your current setup, covering security and how much of the platform staff are using, then fix what’s not working before recommending anything new.
How disruptive is a migration to Microsoft 365?
Migrations are scheduled and tested in advance, usually outside core hours, so most staff notice little beyond a short window where they’re asked not to work in the old system.
Do we need Microsoft 365 licensing sorted separately, or does that come with this?
Licensing itself is managed through our Software Licensing service, so renewals and seat management are covered there. This page is about getting Microsoft 365 deployed properly and used well once it’s in place.
What happens if we already have an IT team managing some of this?
We work alongside whoever’s already involved, taking on whichever parts your team doesn’t have time for or expertise in, rather than duplicating what’s already working well.
A Conversation
Before a Contract
Book a free consultation to talk through where your business is today, where you want to take it, and how the right technology partner could help you get there.
