Copilot, Licensed for the People Who’ll Use It
Copilot works from what’s already in your Microsoft 365 environment, so it’s only as useful and as safe as the data and permissions sitting underneath it. We check both before it goes anywhere near your team.
The Challenges You Face
Where Copilot Rollouts Usually Go Wrong
Copilot gets sold as a shortcut to working faster. For a lot of businesses, it ends up being one of these four problems instead.
Copilot Licences Bought for Everyone
Copilot’s often licensed business-wide because it feels like the obvious next step after Microsoft 365, then only a handful of people ever open it, leaving most of the cost unjustified.
Permissions Nobody’s Checked in Years
Copilot surfaces whatever a user already has access to across your existing Microsoft 365 setup. If permissions have never been tidied up, it can just as easily reveal something it shouldn’t as something useful.
Staff Who Don’t Know What to Ask It
Copilot’s only as good as the prompt behind it, and without any guidance, most staff either avoid it altogether or get generic answers that don’t save them any real time.
No Way to Tell If It’s Paying for Itself
Copilot’s licensed and switched on, but nobody’s tracking whether it’s saving time, improving output, or just sitting there as an expensive add-on nobody uses.
Why Outbound
Why Businesses Trust Outbound to Get Copilot Right
Copilot’s only as good as the data it can see and the people using it. Here’s what we handle before either becomes a problem:
Licence Recommendations Based on Real Usage
We assess who would genuinely benefit from Copilot before recommending seats, so you’re not paying for a licence that sits unused in someone’s account.
Permissions Checked Before Copilot Goes Live
We check what Copilot would be able to see across your existing environment before rollout, so nothing gets surfaced that shouldn’t be.
Vendor-Agnostic Advice on Whether Copilot Is Even Right
We’re not paid more for recommending Copilot over another AI tool, so if a different approach would serve your business better, we’ll say so.
Prompt Training That Goes Beyond a Cheat Sheet
Staff get shown how to prompt Copilot properly for their own role, not a generic list of example prompts nobody remembers using.
Transparent Pricing on Every Seat
No hidden markup on Copilot licensing. What’s quoted is what’s billed, whether that’s five seats or five hundred.
Usage Reviewed After Rollout
We check back in after rollout to see who’s using Copilot and how, so licensing gets adjusted rather than renewed automatically without anyone asking if it’s still needed.
“Our trusted choice”
“We switched to Outbound Group from our previous Microsoft provider because of their free assessment, transparency, and exceptional support. They made understanding our licenses a breeze, ensuring we get the most out of our investments. Their commitment to clarity and assistance has made them our trusted choice for Microsoft solutions.”
Our Offering
The Work Behind a Copilot Rollout That Works
Rolling out Copilot properly means more than flipping a licence on. Here’s everything covered on the way there and once your team’s using it.
Readiness and Permissions Assessment
A review of your existing Microsoft 365 permissions and data structure so we know exactly what Copilot would be able to access before a single licence is bought.
Licence Sizing and Procurement
Seats recommended based on who’s likely to get real use from Copilot, sourced and licensed transparently rather than bought in bulk by default.
Permission Clean-Up and Data Structuring
Where access is too broad or outdated, we tidy it up before rollout, so Copilot works from a properly structured environment rather than years of accumulated sharing settings.
Role-Based Prompt Training
Training is built around specific roles and tasks, not generic examples, so staff know how to get useful answers from Copilot in day-to-day work.
Usage Tracking and Ongoing Review
Regular check-ins on who’s using Copilot and how, so licensing gets adjusted as adoption becomes clearer rather than left on autopilot after the initial rollout.
Frequently Asked Questions
What businesses usually ask before rolling Copilot out to their team.
Do we need Microsoft 365 fully set up before we can use Copilot?
Yes, mostly. Copilot works from your existing Microsoft 365 environment, so your core setup needs to be properly configured first. If that’s not already sorted, our Microsoft 365 service covers it before Copilot goes anywhere near your business.
How do you decide how many Copilot licences we need?
We look at specific roles and tasks where Copilot would genuinely save time, rather than assuming every user needs one. Some businesses need it for most of the team; others need it for a handful of specific roles.
Can Copilot see things it shouldn't across our business?
It can, if your permissions haven’t been reviewed. Copilot only sees what a user already has access to, so we check and tidy up permissions as part of rollout before Copilot’s able to surface anything at all.
What if we roll it out and it turns out nobody's really using it?
That’s exactly what the usage review after rollout is for. If take-up’s low, we look at why, whether that’s more training, different licensing, or in some cases recommending against it for certain roles altogether.
A Conversation
Before a Contract
Book a free consultation to talk through where your business is today, where you want to take it, and how the right technology partner could help you get there.
