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Case Study

Outbound™ trusted advisor service delivers hybrid design

Hybrid Cloud & SD-WAN

Details

Organisation: Global maritime and engineering manufacturer
Industry: Maritime
Number of Users: 1,000
Outbound’s™ advisory services worked with a global engineering maritime manufacturer, to design and implement a secure, reliable and hybrid cloud and SD-WAN environment.

Background

A leading global provider of underwater engineering and offshore services. This maritime company needed advice, guidance, architecture design and a strategy to implement multiple projects. This enables them to move their on-premise and legacy IT Operating Model to a Hybrid environment. This company has operations in 12 Sites, multiple Vessels and 80+ servers.

They wanted a trusted IT partner to work closely with their Technology teams to improve security from endpoints to network, design a Microsoft Azure environment and ensure their IT and business objectives were both aligned.

New security policies needed to be applied and communicated effectively at all levels and sites.

Solution

  • Secure endpoint protection solution
  • Full Cisco Meraki network, SD-WAN and Hybrid cloud
  • Secure, robust email security solution
  • Communication and collaboration platform
  • Full SaaS ITIL Service Desk

Benefits

  • Remove reliance for on-premise
  • Azure workload migrations
  • Centralised cloud management
  • Simplified management of network and security
  • A single, cloud-based solution reduces email management time

“They wanted a trusted IT partner to work closely with their Technology teams”

Challenge

The company had an old legacy IT Operating Model and were fully on-premise.

Security issues had to be addressed due to the nature of their business.

Limitations on knowledge from in-house IT staff that had a mind field of solutions to manage.

All vessels go offline, vulnerable o huge system downtime. Multiply solutions and projects were required to make a bespoke IT infrastructure tailored to their industry.

Solution

  • Global Meraki SD-WAN
  • Fully managed endpoint security protection
  • Microsoft 365, Teams, Azure, Azure AD, fully on-premise workloads to Azure
  • Office 365 backups, Azure / Veeam server backups
  • Fresh Service ITIL Service Desk
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